Guest User
February 16, 2025
Talk about the environment: It's very noisy on the street, don't think about having a good rest
Sanitation: It's not clean everywhere, see the picture, the curtains are so greasy when you draw them, there are many ants on the bathroom countertops
Facilities: No hot water, no hot water in our three rooms on the second night
Service: It's even more outrageous. On the first day of check-in, my friend booked a room a day in advance and forgot to check out. She should have kept the room all night, but she didn't. She was not allowed to check in at noon because there was no room. Isn't it an industry rule to keep the room for the whole night after booking?
That night, my friend's child was sick and vomited, so we asked the staff to clean the bathroom. They agreed but never came. We asked for two bottles of mineral water and replied that the housekeeper was not there and couldn't get water!
My friend's room was not cleaned, the linens were not changed, and bottled water was not put in. On the second night, there was no hot water in the three rooms...
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